CookiesPolicy.CookiesPolicy.

PETMOON — For Pets. For You. For the World.

Effective Date: [October 31st, 2026]
Last Updated: [October 10th, 2026]

Small Details. Your Choices Matter.

At PETMOON, we believe even the smallest details deserve thoughtful consideration.

That includes how our website works, how information is collected, and how you remain in control of your experience.

This Cookies Policy explains how PETMOON INC (“PETMOON,” “we,” “us,” or “our”) uses cookies and similar technologies when you visit www.PETMOON.love.

It also explains how you can manage your preferences.

This Policy should be read together with our Privacy Policy.

01. What Are Cookies?

Cookies are small text files that websites place on your device when you visit them.

They help websites recognize your browser, remember certain preferences, maintain shopping sessions, and understand how visitors interact with online services.

Some cookies are essential for a website to function. Others support analytics, personalization, or advertising.

Similar technologies may include pixels, local storage, and other identifiers that perform related functions.

02. How We Use Cookies

Depending on the technologies enabled on PETMOON.love, we may use cookies and similar technologies to:

  • Keep our website functioning properly.
  • Maintain shopping carts and checkout sessions.
  • Support account authentication and security.
  • Remember preferences and settings.
  • Understand how visitors use our website.
  • Improve website performance and usability.
  • Measure the effectiveness of communications and campaigns.
  • Support relevant marketing and advertising, where enabled and permitted.

We aim to use these technologies responsibly and only for appropriate purposes.

03. Types of Cookies

A. Strictly Necessary Cookies

These cookies support essential website functions, including security, shopping cart management, checkout, and account authentication.

Without them, certain services you request may not work properly.

Strictly necessary cookies generally do not require consent where applicable law provides an exemption.

B. Functional Cookies

These cookies remember preferences, such as language, region, or other settings, and may support optional website features.

Some functional cookies may require your consent, depending on their purpose and applicable law.

C. Analytics and Performance Cookies

These cookies help us understand how visitors interact with PETMOON.love, including page visits, navigation patterns, and website performance.

We use this information to identify improvements and create a better experience.

Where required by law, these cookies will be activated only after you provide consent.

D. Marketing and Advertising Cookies

If enabled, these cookies and similar technologies may help us measure advertising effectiveness, understand campaign performance, and deliver relevant advertising on third-party platforms.

They may be placed by PETMOON or authorized third-party providers.

Where required by law, we will request your consent before using these technologies and provide applicable opt-out choices.

04. Cookies Used by Our Website Technologies

PETMOON.love uses technologies that support both content delivery and online shopping.

Sanity

We use Sanity to manage and deliver website content.

Depending on the implementation, Sanity and related hosting services may use technical storage or identifiers necessary for content delivery, security, and performance.

Shopify

We use Shopify for e-commerce functions, including shopping carts, checkout, order processing, and customer account services.

Shopify and related service providers may use cookies or similar technologies to support these functions.

Other Services

We may use additional technologies for analytics, customer communications, website security, or advertising.

We may use additional technologies for analytics, customer communications, website security, or advertising. Our website currently uses the following services:

  • Analytics: Google Analytics 4, Shopify Analytics
  • Advertising: Meta Pixel, Google Ads, TikTok Pixel
  • Email and SMS marketing: Klaviyo
  • Customer support: Zendesk
  • Embedded content: YouTube, Vimeo
  • Consent management: Consentmo

For information about these providers, you may review their published privacy and cookie documentation.

05. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are set by PETMOON.love or services operating on our behalf under our website domain.

They may support website functionality, preferences, and performance.

Third-Party Cookies

Third-party cookies may be set by external service providers, including payment, analytics, advertising, or embedded-content platforms.

These providers may process information under their own privacy policies and contractual arrangements.

We encourage visitors to review the privacy practices of relevant third-party services.

Cookies may be stored for different periods depending on their purpose.

Session Cookies

These cookies generally expire when your browsing session ends.

Persistent Cookies

These cookies remain on your device for a defined period or until deleted.

The duration of each cookie depends on its purpose and the technology provider.

Cookie Inventory

01
Cookie name: _shopify_y
Provider: Shopify
Purpose: Customer identification
Category: Strictly necessary
Expires: 1 year

02
Cookie name: _shopify_s
Provider: Shopify
Purpose: Session tracking
Category: Strictly necessary
Expires: 30 minutes

03
Cookie name: cart, cart_sig
Provider: Shopify
Purpose: Shopping cart
Category: Strictly necessary
Expires: 2 weeks

04
Cookie name: _secure_session_id
Provider: Shopify
Purpose: Checkout session
Category: Strictly necessary
Expires: 24 hours

05
Cookie name: _tracking_consent
Provider: Shopify
Purpose: Stores your cookie preferences
Category: Strictly necessary
Expires: 1 year

06
Cookie name: localization
Provider: Shopify
Purpose: Country and currency preference
Category: Functional
Expires: 2 weeks

07
Cookie name: _ga, ga*
Provider: Google
Purpose: Analytics
Category: Analytics
Expires: 2 years

08
Cookie name: _fbp
Provider: Meta
Purpose: Advertising measurement
Category: Advertising
Expires: 3 months

09
Cookie name: _ttp
Provider: TikTok
Purpose: Advertising measurement
Category: Advertising
Expires: 13 months

10
Cookie name: __kla_id
Provider: Klaviyo
Purpose: Email and SMS marketing identification
Category: Advertising
Expires: 2 years

We believe your choices should be clear and respected.

Where required by applicable law, PETMOON will provide a cookie consent mechanism allowing you to accept or reject non-essential cookies.

You may also be able to customize your preferences by category.

Manage Your Preferences

You can review or change your cookie preferences at any time by clicking “Cookie Settings” in the footer of our website.

You may also manage or delete cookies through your browser settings.

Please note that disabling strictly necessary cookies may affect shopping cart, checkout, account, or other essential website functions.

Withdrawing consent will not affect the lawfulness of processing performed before withdrawal.

08. Global Privacy Control and
Other Privacy Signals

Where required by applicable law, PETMOON will recognize supported opt-out preference signals, including Global Privacy Control, for relevant personal information processing activities.

These signals may relate to the sale or sharing of personal information or certain targeted advertising practices.

Our consent management platform and Shopify's privacy settings automatically detect the Global Privacy Control signal. When the signal is present, advertising and analytics cookies are treated as declined and we do not share your information for targeted advertising, without any further action required from you.

09. International Visitors

PETMOON may serve visitors from different countries and regions.

Cookie consent and privacy requirements vary by jurisdiction.

Where applicable, including in the European Economic Area and United Kingdom, we will seek consent before placing or accessing non-essential cookies or similar technologies.

Visitors may have additional rights under applicable privacy and electronic communications laws.

10. Changes to This Cookies Policy

We may update this Policy to reflect changes in website technologies, service providers, legal requirements, or our business practices.

When we make changes, we will revise the Last Updated date.

Where required, we will provide additional notice or request renewed consent.

11. Contact Us

If you have questions about our use of cookies or your privacy choices, please contact:

PETMOON INC

Website: [ www.PETMOON.love]
Privacy Email: [Woof@petmoon.love]
Mailing Address: [3163 Independence Drive, Livermore, CA 94550]

For more information about how PETMOON handles personal information, please review our Privacy Policy.

PETMOON — THE ONLY.

For Pets. For You. For the World.

We believe thoughtful design extends beyond what you see.

It includes the choices you make, the information you share, and the trust you place in us.

Your choices matter.