Accessibilitystatement.Accessibilitystatement.
PETMOON — For Pets. For You. For the World.
Effective Date: [October 31st, 2026]
Last Updated: [October 10th, 2026]
Design Is for Everyone.
At PETMOON, we believe thoughtful design should make life better.
For pets. For people. For everyone.
Accessibility is part of that belief.
We are committed to making www.PETMOON.love accessible and welcoming to as many people as possible, including people with disabilities.
Because good design should never leave someone behind.
01. Our Commitment
PETMOON INC (“PETMOON,” “we,” “us,” or “our”) is committed to improving the accessibility and usability of our website.
We believe everyone should be able to explore our products, understand our philosophy, access information, and shop with confidence.
Accessibility is not simply a technical requirement.
It is part of designing with care.
02. Accessibility Standards
We aim to design and develop PETMOON.love with reference to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
These internationally recognized guidelines help make digital experiences more accessible to people with a wide range of visual, hearing, physical, cognitive, and other disabilities.
PETMOON.love is partially conformant with WCAG 2.2 Level AA. “Partially conformant” means that some parts of the content do not yet fully conform to the standard. We last evaluated the website on [Month Year], and we continue to test and improve it on an ongoing basis.
This statement describes our accessibility goals and ongoing efforts. It does not represent a claim that every part of the website currently conforms to WCAG 2.2 Level AA.
03. Accessibility in Our Design
As we develop and improve PETMOON.love, we aim to consider accessibility throughout the experience.
Our design and development priorities include:
Clear Communication
Readable typography, understandable language, and content organized with meaningful headings.
Visual Clarity
Appropriate text contrast, thoughtful spacing, and layouts that support readability.
Keyboard Accessibility
Navigation and interactive features that can be operated without relying exclusively on a mouse.
Screen Reader Compatibility
Meaningful page structure, accessible controls, descriptive labels, and alternative text for informative images.
Responsive Design
Content and functionality that adapt to different devices, screen sizes, and supported zoom levels.
Accessible Interactions
Forms, buttons, menus, and other interactive elements designed to be understandable and usable.
Motion and Animation
Consideration for people who are sensitive to motion, including support for reduced-motion preferences where appropriate.
Multimedia Accessibility
Captions, transcripts, and other accessible alternatives for relevant audio and video content, where applicable.
These are our design objectives. Individual features will be assessed and improved as the website evolves.
04. Shopping Accessibility
We believe accessibility should continue through the entire shopping experience.
PETMOON.love uses Shopify to support e-commerce functionality and Sanity to manage website content.
We aim to make product information, shopping carts, checkout, account features, and customer support accessible and understandable.
Some functionality may be provided by third-party services.
We will work to identify accessibility barriers in these integrations and seek improvements or appropriate alternatives where reasonably possible.
05. Ongoing Improvements
Accessibility is an ongoing responsibility.
As PETMOON.love develops, we intend to review its design, content, and functionality to identify and address accessibility barriers.
Our improvement efforts may include automated accessibility checks, manual testing, keyboard navigation testing, assistive technology evaluation, and feedback from people with disabilities.
Accessibility testing completed, assistive technologies evaluated, responsible team, and review schedule.
We recognize that automated tools alone cannot identify every accessibility issue.
06. Known Limitations
Although we aim to provide an accessible experience, some areas of PETMOON.love may not yet meet all accessibility expectations.
Potential areas requiring additional evaluation include interactive animations, multimedia content, third-party integrations, and certain shopping features.
We will work to address identified barriers and improve the experience over time.
07. Need Assistance?
If you experience difficulty accessing any part of PETMOON.love, we want to hear from you.
You may contact us to:
- Report an accessibility barrier.
- Request assistance navigating the website.
- Request product or service information in an accessible format.
- Ask for help with an online purchase.
- Share suggestions for improving accessibility.
When contacting us, please describe the issue and, if possible, identify the page or feature involved.
Information about your device, browser, or assistive technology may also help us investigate, but providing it is optional.
We will review accessibility requests and make reasonable efforts to provide assistance or an accessible alternative.
Response Time
We aim to acknowledge accessibility requests within two business days and to keep you informed as we work towards a resolution or an accessible alternative.
08. Feedback and Contact
Your feedback helps us make PETMOON better.
For accessibility questions, assistance, or suggestions, please contact:
PETMOON INC
Website: www.PETMOON.love
Accessibility Email: [Woof@PETMOON.love]
Mailing Address: [3163 Independence Drive, Livermore, CA 94550]
Alternative Contact Method: [We@PETMOON.love]
We welcome the opportunity to improve.
09. Updates to This Statement
We may update this Accessibility Statement as our website, technologies, accessibility practices, and applicable requirements evolve.
When changes are made, we will update the Last Updated date.
We encourage visitors to return to this page for information about our accessibility efforts.
PETMOON — THE ONLY.
For Pets. For You. For the World.
We believe great design begins with understanding.
Understanding different needs.
Different abilities.
Different ways of experiencing the world.
Design Is for Everyone.
And everyone deserves to belong.